Policies

Terms and Condition

Compliance: Electronic Commerce Act of 2000 (RA 8792) & Civil Code

Last Updated: [November 19, 2025]

1. Introduction These Terms and Conditions ("Agreement") govern the use of the services and digital products provided by Learn247 Educational Consulting("Company", "we", "us"), a business registered under the laws of the Republic of the Philippines. By purchasing our products, you agree to these terms.

2. Products and Services We provide digital educational content, courses, and downloadable assets ("Digital Goods").

  • Delivery Policy (Important for Xendit): Upon successful payment confirmation, you will receive an email containing the access link or download file immediately or within 24 hours. Since the products are digital, no physical shipping is required.

  • Access: You acknowledge that you need internet access and a compatible device to utilize our products.

3. Payment Terms

  • Currency: All transactions are processed in Philippine Peso (PHP).

  • Payment Processors: We use third-party payment gateways, including Xendit, to process secure transactions. By making a purchase, you agree to the terms and conditions of these payment providers.

  • Taxes: Prices are inclusive of applicable taxes unless stated otherwise.

4. Intellectual Property All content provided is the property of Learn247 Academy unless marked with "Master Resell Rights" (MRR). Unauthorized distribution of our proprietary content is a violation of the Intellectual Property Code of the Philippines (RA 8293) and will be pursued legally.

5. Limitation of Liability To the fullest extent permitted by law, Learn247 Academy shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products. Our total liability shall not exceed the amount you paid for the product.

6. Governing Law These terms are governed by the laws of the Philippines. Any disputes arising from this agreement shall be settled in the courts of [Bataan], Philippines.

7. Contact Information

Refund Policy

Compliance: Consumer Act (RA 7394) & DTI Guidelines

Last Updated: [November 19, 2025]

1. Digital Goods Exemption Due to the nature of digital products (software, blueprints, courses), which cannot be "returned" once downloaded, all sales are final and non-refundable. This policy is in accordance with the "No Return, No Exchange" guidelines of the DTI regarding non-defective items.

2. Valid Refund Circumstances Exceptions are made only under the following conditions:

  • Double Billing: If you were charged twice for the same transaction due to a technical glitch.

  • Non-Delivery: If you paid but did not receive the product link within 48 hours and our support team cannot resolve the issue.

3. Dispute Resolution Before filing a dispute or chargeback with your bank or payment provider (Xendit/GCash), you agree to contact us first at [hello@learn247.academy] to resolve the issue. Filing a fraudulent chargeback for a product that was successfully delivered will result in a permanent ban from our platform and may be reported to relevant credit bureaus.

Privacy Policy

Compliance: Data Privacy Act of 2012 (RA 10173)

Last Updated: [November 19, 2025]

1. Data Collection Learn247 Academy collects the following data to process your orders:

  • Name and Contact Details (Email, Phone).

  • Transaction History (Product purchased, Date).

2. Payment Data Handling We do not store your credit card or bank account details. All financial data is securely processed by Xendit Philippines, an accredited payment gateway. Your payment data is subject to Xendit’s Privacy Policy and security standards (PCI-DSS Compliance).

3. Use of Data Your personal data is used strictly for:

  • Fulfilling your order and delivering the product.

  • Customer support and troubleshooting.

  • Internal record keeping as required by the Bureau of Internal Revenue (BIR).

4. Third-Party Sharing We do not sell your data. Data is only shared with:

  • Service Providers: Email platforms (to send the product) and Payment Gateways (to process the money).

  • Legal Authorities: If required by Philippine law or court order.

5. User Rights Under the Data Privacy Act (RA 10173), you have the right to access, correct, or request deletion of your personal data held by us. Contact our Data Protection Officer at [hello@learn247.academy] for requests.

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